1 This website (“the Website”) is owned and operated by CREW UK Holdings Limited, company number 13855957 (England) and whose registered address is The Mill House, Court Farm, Church Lane, Norton, Worcester, England. WR5 2PS.

2 These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from the use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales. Please contact us if you have any queries about these terms and conditions and their effect.

These terms were last updated on 10/01/25

3 The following terms and conditions apply to all users of the site whether you are a Crew Member with a profile, employer searching for Crew / Facilities, an agent, an advertiser or service provider. By using any of the ‘CREW Websites you are accepting these terms and conditions, and must abide and comply by them. Please refrain from using the site should you not agree with them.

4 To register as a CREW member on the main section, you must meet a certain criteria:

a) Be above the age of 18 years old
b) Be legally allowed to work in the UK
c) Have four+ Broadcasting credits and two or more years paid work within the Film/TV/screen industry.

5 To register as a New Talent member on the site you must meet the following criteria:

a) Be above the age of 18 years old
b) Be legally allowed to work in the UK

Any member found lying on their application or on their profile page will be struck off the database immediately.

6 Paid memberships will be processed within 24 hours of receipt. Sometimes due to high demand we aim to process basic applications within three working days of receipt, but we can of course, not guarantee this. 

Any information that has already been added to the Website is in the public domain but if you are unhappy and want it removing please notify us at [email protected]

This is a site for offering PAID JOBS ONLY.

7 CREW UK Holdings Limited is the owner and/or licensee of all intellectual property rights associated with this site, including all materials published on it. These works are protected by copyright laws, and all such rights are strictly reserved.

8 You are prohibited from copying, transmitting, modifying, or distributing any content from any of the CREW websites in any form without obtaining prior written consent from CREW UK Holdings Limited.

9 Any unlawful or unauthorised use of the content on this site is strictly forbidden. This includes, but is not limited to, the disclosure of confidential, personal, or sensitive information obtained from Crew profiles.

10 You are not permitted to use any content on this site (other than content you have personally provided) in a manner that competes with or detracts from our business operations.

11 When using this site, you must comply with all applicable laws. You also agree that you will not:

• stalk, harass or threaten any person on this site
• contact users for reasons unrelated to the site’s purpose.
• Send unauthorised, unlawful, or offensive communications to users, including spam and marketing communications.
• attempt to gain unauthorised access, introduce or attempt to introduce any computer virus or other malware or cause any ‘denial of service’ attack
• Misrepresent yourself to another party or commit or assist others in committing any criminal or fraudulent act.

12 If you receive communication that appears to be unlawful, inaccurate, or inappropriate from a user or third-party service, please report it to us immediately. We may, at our sole discretion, investigate the matter and take appropriate action.

13 The use of any of the CREW websites by any person employed or involved with advertising companies, particularly in connection with direct marketing or sales purposes via mail, telephone, or email, is strictly prohibited.

14 By using the Crew website, the user accepts a charge of £50,000 if the site is used for advertising or canvassing purposes, or if content from the site is published in any unauthorised manner.

15 It is your responsibility to ensure that all information provided by you on the Crew website is owned or licensed by you, accurate, and kept up to date. The quality of the service provided to you and other users depends on the provision of accurate, complete, and lawful content. By using the site, you confirm that you have provided such information to the best of your knowledge.

16 You have the right to request the removal of your profile and details at any time. To do so, notify us in writing at [email protected]. We will aim to remove your information within seven days to allow sufficient time for processing.

17 While our website facilitates communication between users and third parties, it is ultimately your responsibility to arrange contracts and manage dealings with those parties. CREW UK Holdings Ltd assumes no responsibility or liability for any such arrangements, including matters involving monetary value or the delivery of services.

18 For Employers: It is your sole responsibility to ensure that the Crew members you select possess the necessary licenses, certifications, and qualifications required to perform the job offered. Additionally, you must conduct any relevant background or compliance checks as needed.

19 For Employees: You are responsible for verifying that the hiring company is legitimate, fully regulated, and offering employment terms that comply with legal requirements, including payment above the national minimum wage.

20 It is your responsibility to ensure that any job or appointment offered meets your expectations and terms. CREW UK Holdings ltd cannot verify or guarantee the nature, duration, or payment associated with any job or appointment.

21 Limitation of Liability CREW UK Holdings Ltd shall not be liable for any loss or damage, whether direct, indirect, incidental, or consequential, arising out of or in connection with your use of the website or any content, services, and facilities provided through it.

22 Force Majeure CREW UK Holdings Ltd shall not be held liable for any failure or delay in the performance of its obligations under these Terms and Conditions due to circumstances beyond its reasonable control. Such circumstances include, but are not limited to, acts of God, natural disasters, terrorism, war, civil unrest, pandemics, technical failures, or any other unforeseen event that prevents the company from fulfilling its obligations. In such cases, the company will make reasonable efforts to notify users of any delays or service disruptions.

23 Third-Party Links CREW UK Holdings ltd is not responsible for the content, accuracy, or reliability of third-party websites linked on this site. The inclusion of such links does not constitute an endorsement of any kind. We cannot guarantee the functionality of these links or the availability of the linked pages at all times.

24 Services and Content The services and content provided on this site are for informational and convenience purposes only. They are not intended to be relied upon as definitive advice or guarantees.

25 No Guarantee of Work CREW UK Holdings Ltd cannot guarantee that you will secure work or that employers will view your profile.

26 Removal of Content – We reserve the right to cancel your profile and remove your content from the Crew website at any time, for any reason, without prior notice.

27 Refusal of Membership – Crew reserves the right to refuse any request to join the database at its sole discretion, without providing a reason. Requests deemed unsuitable for the platform may be declined.

28 Revisions to Terms CREW UK Holdings Ltd reserves the right to revise these terms and conditions at any time by amending this page. You are expected to review this page periodically to stay informed of any changes, which are binding on you. Certain provisions in these terms and conditions may be superseded by specific notices or updates published elsewhere on our site

29 Data Protection and Privacy
CREW UK Holdings Ltd is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). We collect and process personal data as necessary to provide our services, and we may use third-party service providers to store and manage your data securely.

For detailed information about how we collect, store, and protect your personal data, and your rights under GDPR, please refer to our Privacy Policy

30 CREW websites may occasionally become unavailable for short periods due to upgrades, maintenance, or technical/network issues. You agree not to hold Crew liable for any loss or damage caused by these interruptions.

31 The material displayed on our site is provided on an “as is” and “as available” basis, without any guarantees, conditions, or warranties as to its accuracy. To the extent permitted by law, we, our group of companies, and third parties connected to us expressly exclude:

a) Any liability for direct, indirect, or consequential loss or damage incurred by any user in connection with our site, including, but not limited to, the use, inability to use, or results of the use of our site, linked websites, or materials posted on it. This includes, without limitation, liability for loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time, and any other loss or damage of any kind, however arising, and whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.

b) The contents of the site are for general informational purposes only and do not constitute professional advice. They should not be relied upon as a substitute for detailed advice specific to your circumstances or organisation.

c) This does not affect our liability for death or personal injury arising from our negligence, nor any other liability which cannot be excluded or limited under applicable law.

32 This Website uses cookies to enhance user experience and monitor website traffic. Cookies are small text files placed on your device that help us understand how you interact with our site. We use this information to improve our website and tailor content to your preferences. However, no personal information is collected or stored for use by third parties without your consent. You can control cookie settings through your browser at any time. By continuing to use this website, you consent to our use of cookies as described in this policy.

33 Free & Paid Memberships – We are committed to fostering an inclusive community where everyone can participate, which is why we offer complimentary memberships to all individuals. This ensures that financial barriers do not prevent anyone from engaging in our vibrant platform.

For those seeking enhanced visibility and exposure, we offer premium paid memberships. These memberships provide users with the opportunity to feature their listings more prominently, offering greater visibility in search results and a comprehensive listing experience. Our tiered membership structure is designed to meet the varied needs of our diverse members.

34 Payment Terms – By subscribing to a membership, the user agrees to pay the membership fee as detailed on the website for their chosen package. Fees are charged on an annual basis, and the user’s debit card will be automatically charged unless the membership is canceled at least 5 days before the renewal date. It is the responsibility of the member to be aware of their renewal date and ensure that payment details are up-to-date. If payment is not received, CREW UK Holdings Ltd reserves the right to suspend or terminate the user’s membership. The user is also responsible for any additional charges incurred through their chosen payment method.

35 Payment Method –Payments are made via debit card through our website.

36 Payment Company used – Our payments are processed through Stripe a secure and trusted third-party payment provider.

37 Automated Membership Renewals – By subscribing to a paid membership, you agree to the automatic renewal of your membership on an annual basis, in line with the billing date of your initial purchase. This ensures continuous access to our premium services and features without interruption.

38 User Responsibilities – Users are responsible for maintaining up-to-date bank card information. In the event of an unsuccessful renewal payment due to an expired card, the user’s profile will be removed from visibility on the website until payment is successfully processed.

39 Cancellations and Refunds – To cancel your free or paid membership, please email us at [email protected] to ensure proper removal from the website and associated networks.

For new paid memberships, we offer a 14-day cooling-off period, during which you may cancel for a full refund. After this period, no refunds will be issued.

Once a membership has been renewed, the member has 7 days from the renewal date to request a refund. After this 7-day period, no refund requests will be accepted, as it is the responsibility of the member to be aware of their renewal date and manage their membership accordingly.

A nominal administrative fee of approximately £1.50 will apply to cancellations made after the renewal date or for late cancellations. We appreciate your cooperation in maintaining the efficiency of our services. If you have any questions or concerns, please contact our support team.

The opinions expressed within the Profiles and Reviews are those of the author and do not reflect the views or opinions of CREW UK Holdings Limited. CREW UK Holdings Limited is not responsible for the accuracy or content of these opinions. Company number 13855957. Registered address: The Mill House, Court Farm, Church Lane, Norton, Worcester, England. WR5 2PS.